It was write aim of identifying the major contributions of the secretary to the success of banking administration and determining whether the secretary could be avoided in the scheme of activities without much problems that a through research was carried out in First Bank of Nigeria PLC Enugu both in the Head Office and two branches.
The purpose of which was to find answers to this and other pertinent questions by examining the duties, roles and the very functions, which make the secretary, indispensable for (otherwise) to business.
The major hypothesis that was used to draw up questions is
That no business could survive without the service of a secretary.
Information was obtained through administration of questionnaires, which were analyzed and interpreted using the simple percentage method of analysis.
The study reveals that the major hypothesis tested was upheld. That is to say that the study showed that the secretary was very important to any Bank Administration and that no business could be well conducted. If secretarial services were to be unavailable
Furthermore, some members of the bank were interviewed on their perception of the secretary. This also helped the researcher in tertiary the remaining hypothesis.
Finally, suggestions were offered on how to improve the status of secretaries by making available, adequate training facilities to them in order to brighten their prospect. Also, trainers of secretaries and trainee secretaries were advised to keep the profession on the sound track of dignified services with a touch of humanity
Title page
Approval page
Dedication
Acknowledgement
Abstract
Table of content
CHAPTER ONE
1.1 Introduction
1.2 History of the Bank
1.3 The purpose of the study
1.4 Statement of the problems
1.5 Hypothesis
1.6 Significance
1.7 Delimitation/scope of the study
CHAPTER TWO
2.0 Bank Administration
2.1 Qualifications of a secretary
2.2 The secretary in the eyes of the public
2.3 The role of the secretary
2.3.1 Handling of files and filing
2.3.2 Objectives of filing
2.3.3 Handling correspondence
2.4 Production of document
2.5 The secretary’s contributions to the executive effectiveness
2.6 Versatility of secretarial duties
2.7 Importance of human relations
2.8 The incompetent secretary
2.9 Time management skill
2.10 Telephone manner.
2.10.1 Telephone as a medium of development
CHAPTER THREE
3.1 Research methodology
3.2 Sources of data supply
3.3 Population of the study
3.4 Sampling procedure
3.5 Sample size
3.6 Validity and reliability of the instrument
3.7 Method of data collection
3.8 Administrative of the instrument
3.9 Method of data analysis
CHAPTER FOUR
4.1 Presentation and analysis of data
CHAPTER FIVE
5.1 Findings, conclusions, and recommendations
5.2 Findings
5.3 Conclusions and recommendations
5.4 Limitation of the study
References
Questionnaire
Roles Of A Secretary In An Bank Administration. (n.d.). UniTopics. https://www.unitopics.com/project/material/roles-of-a-secretary-in-an-bank-administration/
“Roles Of A Secretary In An Bank Administration.” UniTopics, https://www.unitopics.com/project/material/roles-of-a-secretary-in-an-bank-administration/. Accessed 19 September 2024.
“Roles Of A Secretary In An Bank Administration.” UniTopics, Accessed September 19, 2024. https://www.unitopics.com/project/material/roles-of-a-secretary-in-an-bank-administration/
Here’s a typical structure for Roles Of A Secretary In An Bank Administration research projects:
- The title page of Roles Of A Secretary In An Bank Administration should include the project title, your name, institution, and date.
- The abstract of Roles Of A Secretary In An Bank Administration should be a summary of around 150-250 words and should highlight the main objectives, methods, results, and conclusions.
- The introduction of Roles Of A Secretary In An Bank Administration should provide the background information, outline the research problem, and state the objectives and significance of the study.
- Review existing research related to Roles Of A Secretary In An Bank Administration, identifying gaps the study aims to fill.
- The methodology section of Roles Of A Secretary In An Bank Administration should describe the research design, data collection methods, and analytical techniques used.
- Present the findings of the Roles Of A Secretary In An Bank Administration research study using tables, charts, and graphs to illustrate key points.
- Interpret Roles Of A Secretary In An Bank Administration results, discussing their implications, limitations, and potential areas for future research.
- Summarize the main findings of the Roles Of A Secretary In An Bank Administration study and restate its significance.
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