Role Of Public Relations In Community Banking

A Case Study Of Nnebuife Community Bank Nigeria Limited Enugu
ABSTRACT

Public relation could be defined a deliberate planned and sustained effort to establish and maintain mutual understanding between an organization and its public.
The purpose of this study is to find out a how public relation is practiced at the Nnebuife community Bank Nigeria Limited, Enugu.
The questionnaires administered to the customer, staff and shareholders of the Bank were used in obtaining data for the study.
It was found that Nnebuife community Bank regards public relation as a management function, and as such is given extreme attention by the Bank.
Further study revealed that Nnebuife community Bank treated its customers very well as well as its shareholders, and the employees hence they were all happy to form the publics of the Bank.
The Bank also provided the best financial service possible and values; that is treating their customers with the best services, quality, merit and so on. And this has gone a long way in helping the Bank to survive despite the numerous competitions ensuring in commercial banks and the banking industry in general.

TABLE OF CONTENTS

Title page i
Approval pageii
Dedicationiii
Acknowledgementiv
Abstract v
Table of contentsvi
List of tablesix

CHAPTER ONE:
INTRODUCTION
Introduction 1
1.1 Background of the study 3
1.2 Statement of problems4
1.3 The purpose of the study5
1.4 Scope of the study5
1.5 Research Questions6
1.6 Significance of the study7
1.7 Limitations of the study8
1.8 Definition of Terms

CHAPTER TWO;
REVIEW OF LITERATURE
2.1 What is Public Relations11
2.2 Corporate Image13
2.3 In-House Public Relations15
2.4 Public Relations Practice at Nnebuife Community Bank (nig) Ltd.
2.5 Organisational /structure of Nnebuife Community Bank (Nig.) Ltd.
2.6.1 Publical Environment19
2.6.2 Economic Environment19
2.6.3 Social Environment20
2,6,4 Legal Environment20Social Responsibility21
2.8 Public Relations Practitioner23
2.8.1 Ability to communicate23
2.8.2 Likeability23
2.9 Public Relations Media24Bank Shareholders Relations26
2.12Bank Mass-Media Relations26
2.13 Bank Staff Relations27
2.14 Nigeria Institute of Public Relations27

CHAPTER THREE;
METHODOLOGY
3.1 Research Design29
3.2 Area of Study29
3.3 Population for the Study29
3.4 Sample and sampling Procedure30
3.5 Instrument for Data Collection30
3.6Method of Data Collection31
3.7 Method of Data Analysis31

CHAPTER FOUR;
DATA ANALYSIS
4.1 Section One
4.2 Section Two
4.3 Section Three

CHAPTER FIVE;
SUMMARY, CONCLUSION AND RECOMMENDATION
5.1 Summary
5.2 Conclusion
5.3 Recommendation44
References46
Bibliography47
Appendix I48
Appendix II50
Appendix III52

APA

Role Of Public Relations In Community Banking. (n.d.). UniTopics. https://www.unitopics.com/project/material/role-of-public-relations-in-community-banking/

MLA

“Role Of Public Relations In Community Banking.” UniTopics, https://www.unitopics.com/project/material/role-of-public-relations-in-community-banking/. Accessed 23 November 2024.

Chicago

“Role Of Public Relations In Community Banking.” UniTopics, Accessed November 23, 2024. https://www.unitopics.com/project/material/role-of-public-relations-in-community-banking/

WORK DETAILS

Chapters:
5
Pages:
85
Words:
9937

Here’s a typical structure for Role Of Public Relations In Community Banking research projects:

  • The title page of Role Of Public Relations In Community Banking should include the project title, your name, institution, and date.
  • The abstract of Role Of Public Relations In Community Banking should be a summary of around 150-250 words and should highlight the main objectives, methods, results, and conclusions.
  • The introduction of Role Of Public Relations In Community Banking should provide the background information, outline the research problem, and state the objectives and significance of the study.
  • Review existing research related to Role Of Public Relations In Community Banking, identifying gaps the study aims to fill.
  • The methodology section of Role Of Public Relations In Community Banking should describe the research design, data collection methods, and analytical techniques used.
  • Present the findings of the Role Of Public Relations In Community Banking research study using tables, charts, and graphs to illustrate key points.
  • Interpret Role Of Public Relations In Community Banking results, discussing their implications, limitations, and potential areas for future research.
  • Summarize the main findings of the Role Of Public Relations In Community Banking study and restate its significance.
  • List all the sources you cited in Role Of Public Relations In Community Banking project, following a specific citation style (e.g., APA, MLA, Chicago).