Purchasing of hotel services is the project work, A case study of mac – davos hotel, purchasing of hotel services is an important aspect of purchasing, its domain is to ensure the available of service. So to identify those problem encountered in ensuring that good services are appropriately at the right place and at the time in right quality and right condition, the researcher AGBOIBO COSMAS .I. of the department of purchasing, school of business studies, dealt with the purchasing of hotel service in the hotel industry. The researcher was centered on Mac – Davos Hotel limited.
The study focus attention on the following
1. To find out whether the price charge by Mac – Davos Hotel increase patronage.
2. . The purchasing strategy employs by Mac – Davos in carrying out its activities in the Hotel industry has contributed to the level of customers satisfaction
3. To also find out whether the quality of services rendered by Mac – Davos Hotel leads to increase of patronage.
Both primary and secondary data were collected to solve the research problems. The population of study compromised the customers of Mac – Davos Hotel limited and relevance staff.
The research instrument and method used for the collection of data were mainly questionnaire, oral interviews and of course the researcher personal observations. Table frequencies and percentage were also used in presenting and analyzing the collected data.
Chi – square statistics was used to test the various hypotheses. The following findings were made.
1. It was being discovered that customers are satisfied with the quality of services rendered by Mac – Davos hotel.
2. It was also discovered that, the price charged by Mac Davos hotel does not leads to an increase in customary patronage.
3. It was discovered that, the promotional strategies adopted by Mac – Davos hotel leads to increased customers awareness.
Finally, based on the finding, the researcher recommended the following as the solution for arresting the situation.
1.That Mac – Davos hotel should keep maintaining and modifying its method of service rendering
2. That Mac – Davos hotel should revisit her pricing policy and reduce where necessary, price of some of her services especially accommodation.
3.That the purchasing strategies applied by Mac – Davos hotels should be maintained and improved with trend of the changing world of computer.
4. It will be of great help if Mac – Davos hotels develops a method of getting complaint from customers.
Title page
Approval page
Dedication
Acknowledgement
Abstract
Table of content
CHAPTER ONE
1.1 Background of the study
1.2 Statement of the problem
1.3 Objective of the study
1.4 Hypothesis formulation
1.5 Scope of study
1.6 Significance of the study
1.7 Limitation of the study
1.8 Definition of terms
CHAPTER TWO
2.0 Related literature review
2.1 Historical dimension of Hotel industry
2.2 Nature and classification of services
2.3 Characteristics of services and their purchasing implication
2.4 Purchasing concept and the services industry
2.5 Purchasing strategies for services firms.
2.6 Purchasing strategy for the hotel industry
CHAPTER THREE
3.0 Research methodology
3.1 Sources of data collection
3.1a Primary data
3.1b Secondary data
3.2 Sampling techniques
3.3 Population of study
3.4 Sample size determination
3.5 Research instrument for data collection
3.6 Method of data analysis
3.7 Questionnaire administration and allocation
CHAPTER FOUR
4.0 Presentation analysis and interpretation of data
4.1 Data presentation and analysis
4.2 Testing of hypothesis
CHAPTER FIVE
5.0 Summary of finding, recommendation and conclusion
5.1 Summary of findings
5.2 Recommendation
5.3 Conclusion
Bibliography
Purchasing Of Hotel Services. (n.d.). UniTopics. https://www.unitopics.com/project/material/purchasing-of-hotel-services/
“Purchasing Of Hotel Services.” UniTopics, https://www.unitopics.com/project/material/purchasing-of-hotel-services/. Accessed 22 November 2024.
“Purchasing Of Hotel Services.” UniTopics, Accessed November 22, 2024. https://www.unitopics.com/project/material/purchasing-of-hotel-services/
Here’s a typical structure for Purchasing Of Hotel Services research projects:
- The title page of Purchasing Of Hotel Services should include the project title, your name, institution, and date.
- The abstract of Purchasing Of Hotel Services should be a summary of around 150-250 words and should highlight the main objectives, methods, results, and conclusions.
- The introduction of Purchasing Of Hotel Services should provide the background information, outline the research problem, and state the objectives and significance of the study.
- Review existing research related to Purchasing Of Hotel Services, identifying gaps the study aims to fill.
- The methodology section of Purchasing Of Hotel Services should describe the research design, data collection methods, and analytical techniques used.
- Present the findings of the Purchasing Of Hotel Services research study using tables, charts, and graphs to illustrate key points.
- Interpret Purchasing Of Hotel Services results, discussing their implications, limitations, and potential areas for future research.
- Summarize the main findings of the Purchasing Of Hotel Services study and restate its significance.
- List all the sources you cited in Purchasing Of Hotel Services project, following a specific citation style (e.g., APA, MLA, Chicago).