Public Relations As Tool For Enhancing Consumer Satisfaction

A Case Study Of Nigerian Airways
ABSTRACT

In this era of social and economic instability in which the public must be given a convincing why they should part with their hard earned money, the role of the public relations practitioners cannot be over emphasized.
The study also analyse the public relations strategies and policies management of the organization in question. The study set out further to know how the various Nigeria airways, Enugu consumers perceive the organization. It proceed to examines the importance of the study and then delve into detailed exposition of relevant literature, formulated of researchs and hypothesis out of which three received support while one did not receive support.
Moreover, the history of Nigeria airways Enugu also received due explanation to make the study more understandable. To make the research workable, the researcher use survey method in collecting the data. This is so because considering the nature of the research population and the kind of data needed by the researcher. The researcher further adhered to summarize, conclude and put forward recommendations which hopefully will go a long way in charging the nation of people regarding the Nigeria airways Enugu.

TABLE OF CONTENTS

Title Page
Approval Page
Dedication
Acknowledgement
Abstract

Chapter One
1.0 Introduction

1.1 History Of Nigeria Airways Enugu
1.2 Objectives Of Nigeria Airways
1.3 Statement Of Research Problems
1.4 Objectives Of The Study
1.5 Significant Of The Study
1.6 Research Hypothesis/Null Hypothesis
1.7 Conceptual And Operations Definitions
1.8 Assumptions
1.9 Limitation Of The Study

Chapter Two
2.1 Literature Review

2.2 The Place Of Public Relation In An Organization
2.3 Summary

Chapter Three:
3.0 Methodology

3.1 Research Method
3.2 Research Design
3.3 Population And Sample
3.4 Measuring Instrument
3.5 Method Of Data Analysis

Chapter Four
4.1 Data Analysis And Interpretation

4.2 Tests Of Hypothesis And Interpretations51

Chapter Five
5.1 Summary

5.2 Recommendations
Bibliography
Appendix

APA

Public Relations As Tool For Enhancing Consumer Satisfaction. (n.d.). UniTopics. https://www.unitopics.com/project/material/public-relations-as-tool-for-enhancing-consumer-satisfaction/

MLA

“Public Relations As Tool For Enhancing Consumer Satisfaction.” UniTopics, https://www.unitopics.com/project/material/public-relations-as-tool-for-enhancing-consumer-satisfaction/. Accessed 20 September 2024.

Chicago

“Public Relations As Tool For Enhancing Consumer Satisfaction.” UniTopics, Accessed September 20, 2024. https://www.unitopics.com/project/material/public-relations-as-tool-for-enhancing-consumer-satisfaction/

WORK DETAILS

Chapters:
5
Pages:
70
Words:
10436

Here’s a typical structure for Public Relations As Tool For Enhancing Consumer Satisfaction research projects:

  • The title page of Public Relations As Tool For Enhancing Consumer Satisfaction should include the project title, your name, institution, and date.
  • The abstract of Public Relations As Tool For Enhancing Consumer Satisfaction should be a summary of around 150-250 words and should highlight the main objectives, methods, results, and conclusions.
  • The introduction of Public Relations As Tool For Enhancing Consumer Satisfaction should provide the background information, outline the research problem, and state the objectives and significance of the study.
  • Review existing research related to Public Relations As Tool For Enhancing Consumer Satisfaction, identifying gaps the study aims to fill.
  • The methodology section of Public Relations As Tool For Enhancing Consumer Satisfaction should describe the research design, data collection methods, and analytical techniques used.
  • Present the findings of the Public Relations As Tool For Enhancing Consumer Satisfaction research study using tables, charts, and graphs to illustrate key points.
  • Interpret Public Relations As Tool For Enhancing Consumer Satisfaction results, discussing their implications, limitations, and potential areas for future research.
  • Summarize the main findings of the Public Relations As Tool For Enhancing Consumer Satisfaction study and restate its significance.
  • List all the sources you cited in Public Relations As Tool For Enhancing Consumer Satisfaction project, following a specific citation style (e.g., APA, MLA, Chicago).