Marketing Of Communication Services

A Case Study Of Nigeria Television Authority Channel 8 Enugu
ABSTRACT

This research work is mainly on the marketing of communication services in our Nigerian television with special emphasis to Nigeria television authority Channel 8 Enugu. The data needed for this study was collected from the employers/staff of the television house. The objective is to find out how this channel will be able to reach it’s numerous customers with adequate and reliable information at their door post around and all over the world. Also to determine the amount of satisfaction customers derive from the present state of communication services by the channel.
The research methodology employed were questionnaire and observations of how communications services are marketed to reach its numerous customers. Also Desk research was employed and most of the vital information was collected from both primary and secondary sources of data collection. However, the use of statistical models and chi-square was not used to test the hypothesis because the population used was not definite. From the analysis of the data obtained it was discovered that Nigeria television Authority Channel 8 Enugu has a very vast area of coverage. That the quality of their services is able to meet the needs and demands of this numerous customers. With the observations made by the research, It was recommended that the Nigerian Television authority channel 8 Enugu should do the following.
(a) Should maintain their high quality of services.
(b) The Nigerian Television authority channel 8 Enugu should continue to be customer oriented by paying attention to customers complain if their is any. So that they will be increased efficiency in their marketing of communication services.

TABLE OF CONTENTS

Title Page
Approval Page
Dedication
Acknowledgement
Abstract
Research Proposal Viii
Table Of Contents

Chapter One
1.1 Introduction

1.2 Statement Of The Problem
1.3 Objective Of The Study Or Statement
1.4 Hypothesis
1.5 Limitations And Delimitation
1.6 Definition Of Terms

Chapter Two
2.1 Literature Review

2.2 Television Marketing
2.3 Problems Of The Television Industry Nigeria
2.4 Problems Encountered
2.5 Characteristics Of Services
2.6 Marketing Mix For Services
2.7 Improving Service Quality And Productivity
2.8 Improving Service Productivity
2.9 Branding Of Services
2.10 Positioning Of Service

Chapter Three
3.0 Methodology

3.1 Researcher Design
3.2 Sources Of Data
3.3 Population Of Study
3.4 Sample Size Determination
3.5 Sample Techniques
3.6 Method Of Data Collection
3.7 Validation Of Research Instrument
3.8 Questionnaire Allowance And Administration
3.9 Method Of Data Analysis
3.10 Significance Of Study

Chapter Four
4.0 Analysis And Presentation Of Data

Chapter Five
5.0 Conclusion
5.1 Recommendations
5.2 Summary
Bibliography
Appendix I
Appendix Ii

APA

Marketing Of Communication Services. (n.d.). UniTopics. https://www.unitopics.com/project/material/marketing-of-communication-services/

MLA

“Marketing Of Communication Services.” UniTopics, https://www.unitopics.com/project/material/marketing-of-communication-services/. Accessed 21 November 2024.

Chicago

“Marketing Of Communication Services.” UniTopics, Accessed November 21, 2024. https://www.unitopics.com/project/material/marketing-of-communication-services/

WORK DETAILS

Chapters:
5
Pages:
95
Words:
11147

Here’s a typical structure for Marketing Of Communication Services research projects:

  • The title page of Marketing Of Communication Services should include the project title, your name, institution, and date.
  • The abstract of Marketing Of Communication Services should be a summary of around 150-250 words and should highlight the main objectives, methods, results, and conclusions.
  • The introduction of Marketing Of Communication Services should provide the background information, outline the research problem, and state the objectives and significance of the study.
  • Review existing research related to Marketing Of Communication Services, identifying gaps the study aims to fill.
  • The methodology section of Marketing Of Communication Services should describe the research design, data collection methods, and analytical techniques used.
  • Present the findings of the Marketing Of Communication Services research study using tables, charts, and graphs to illustrate key points.
  • Interpret Marketing Of Communication Services results, discussing their implications, limitations, and potential areas for future research.
  • Summarize the main findings of the Marketing Of Communication Services study and restate its significance.
  • List all the sources you cited in Marketing Of Communication Services project, following a specific citation style (e.g., APA, MLA, Chicago).