This study evaluated Total Quality management as a means improving organizational performance.
First Bank of Nigeria Aba, was used as a case study. Primary and secondary source were used. Questionnaire and interview were used as instrument of data collection. The population was 100. Tables and percentages were used for data presentation and interpretations while satisfied the data analysis revealed that TQM has a positive role to play in the performance of organization. This is obvious because is an improvement concept for increase in customer satisfaction. Base on the findings, the researcher recommends amongst others the implement active of TQM should be adopted by all companies to forecast quantitative service. It also recommend that management motivate loyal workforce for corporate stability and reduction of employee turnover.
Title page
Approval page
Dedication
Acknowledgment
Table of content
Abstract
Table of content
Chapter One
1.0 Introduction
1.1 Background of the study
1.2 Statement of the problem
1.3 Objective of the study
1.4 Research questions
1.5 Significant of the study
1.6 Scope of the study
1.7 Limitation of the study
1.8 Definition of terms
Chapter Two
2.0 Literature review
2.1 Concept components of TQM
2.2 Essential of TQM
2.3 Principles of TQM
2.4 Implementation of TQM
2.5 Tools for total management
2.6 Benefits of TQM
2.7 Weakness of TQM
2.8 Advantages of TQM
2.9 Disadvantages of TQM
2.10 Importance of TQM
2.11 Summary of the chapter
Chapter Three
3.0 Research design and methodology
3.1 Introduction
3.2 Research design
3.3 Sources/method of data collection
3.4 Population and sample size
3.5 Sample technique
3.6 Validity and reliability of measuring instrument
3.7 Method of data analysis
3.2 Research design
3.3 Sources/method of data collection
3.4 Population and sample size
3.5 Sample technique
3.6 Validity and reliability of measuring instrument
3.7 Method of data analysis
Chapter four
4.0 Presentation, analysis and interpretation
4.1 Introduction
4.2 Presentation of data
4.3 Analysis of data
4.4 Interpretation of results
Chapter five
5.0 Summary, conclusion and recommendation
5.1 Introduction
5.2 Summary of findings
5.3 Conclusion
5.4 Recommendations
Reference
Appendix
Questionnaire
Impact Of Total Quality Management On Organizational Performance. (n.d.). UniTopics. https://www.unitopics.com/project/material/impact-of-total-quality-management-on-organizational-performance/
“Impact Of Total Quality Management On Organizational Performance.” UniTopics, https://www.unitopics.com/project/material/impact-of-total-quality-management-on-organizational-performance/. Accessed 19 September 2024.
“Impact Of Total Quality Management On Organizational Performance.” UniTopics, Accessed September 19, 2024. https://www.unitopics.com/project/material/impact-of-total-quality-management-on-organizational-performance/
Here’s a typical structure for Impact Of Total Quality Management On Organizational Performance research projects:
- The title page of Impact Of Total Quality Management On Organizational Performance should include the project title, your name, institution, and date.
- The abstract of Impact Of Total Quality Management On Organizational Performance should be a summary of around 150-250 words and should highlight the main objectives, methods, results, and conclusions.
- The introduction of Impact Of Total Quality Management On Organizational Performance should provide the background information, outline the research problem, and state the objectives and significance of the study.
- Review existing research related to Impact Of Total Quality Management On Organizational Performance, identifying gaps the study aims to fill.
- The methodology section of Impact Of Total Quality Management On Organizational Performance should describe the research design, data collection methods, and analytical techniques used.
- Present the findings of the Impact Of Total Quality Management On Organizational Performance research study using tables, charts, and graphs to illustrate key points.
- Interpret Impact Of Total Quality Management On Organizational Performance results, discussing their implications, limitations, and potential areas for future research.
- Summarize the main findings of the Impact Of Total Quality Management On Organizational Performance study and restate its significance.
- List all the sources you cited in Impact Of Total Quality Management On Organizational Performance project, following a specific citation style (e.g., APA, MLA, Chicago).