Title Page
Approval Page
Dedication
Acknowledgement
Abstract
Table of Contents
CHAPTER ONE
Introduction
1.1 Background of the Study
1.2 Statement of the Problem
1.3 Purpose of the Study
1.4 Scope of the Study
1.5 Research Questions
1.6 Research Hypothesis
1.7 Limitation of the Study
1.8 Definition of the Terms
References
CHAPTER TWO
2.1 Public Relations and Staff-Customer Relationship in UBA Ltd
2.2 Effects of Communication on Staff-Customer Relationship
2.3 Attitude Motivation and Staff-Customer
Relationship
References
CHAPTER THREE
3.1 Research Design
3.2 Area of the Study
3.3 Population and Sample Size Determinant
3.4 Sample and Sampling Procedure
3.5 Instrument for Data Collection
3.6 Validity of Instrument
3.7 Reliability of the Instrument
3.8 Method of Data Collection
3.9 Methods of Data Analysis
References
CHAPTER FOUR
4.1 Data Presentation and Analysis of Data
4.2 Test of Hypothesis
4.3 Summary of Result
References
CHAPTER FIVE
5.1 Discussion of Result, Findings
5.2 Implication of the Study Findings
5.3 Conclusion
5.4 Suggestion for Further Research
5.5 Recommendation
Bibliography
Appendix
Questionnaire
Impact Of Staff – Customer Relationship On Organisational Image. (n.d.). UniTopics. https://www.unitopics.com/project/material/impact-of-staff-customer-relationships-on-organisational-image/
“Impact Of Staff – Customer Relationship On Organisational Image.” UniTopics, https://www.unitopics.com/project/material/impact-of-staff-customer-relationships-on-organisational-image/. Accessed 24 November 2024.
“Impact Of Staff – Customer Relationship On Organisational Image.” UniTopics, Accessed November 24, 2024. https://www.unitopics.com/project/material/impact-of-staff-customer-relationships-on-organisational-image/
Here’s a typical structure for Impact Of Staff – Customer Relationship On Organisational Image research projects:
- The title page of Impact Of Staff – Customer Relationship On Organisational Image should include the project title, your name, institution, and date.
- The abstract of Impact Of Staff – Customer Relationship On Organisational Image should be a summary of around 150-250 words and should highlight the main objectives, methods, results, and conclusions.
- The introduction of Impact Of Staff – Customer Relationship On Organisational Image should provide the background information, outline the research problem, and state the objectives and significance of the study.
- Review existing research related to Impact Of Staff – Customer Relationship On Organisational Image, identifying gaps the study aims to fill.
- The methodology section of Impact Of Staff – Customer Relationship On Organisational Image should describe the research design, data collection methods, and analytical techniques used.
- Present the findings of the Impact Of Staff – Customer Relationship On Organisational Image research study using tables, charts, and graphs to illustrate key points.
- Interpret Impact Of Staff – Customer Relationship On Organisational Image results, discussing their implications, limitations, and potential areas for future research.
- Summarize the main findings of the Impact Of Staff – Customer Relationship On Organisational Image study and restate its significance.
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