Information Technology that is formally known as modern office machines are widely been used in our offices today. It is usually been used in order to facilitate office work and reduces labour cost. The aim of this study is to determine the extent the Information Technology (IT) has helped the secretary in the dissemination/execution of his or her daily routine works.
Prior to the technological development in offices, clerical works were done manually. But today the invention of some equipment such as word processor, computer, electronic typewriter, facsimile transceiver, accounting machines and telephone etc.
The purpose of this study is to investigate into the secretarial profession in order to find out the effects, which the use of these modern office equipment have on the job performance of the secretary. And in order to determine these, I designed questionnaires, which were distributed to secretaries and their boss. After analyzing their responses, I found out among others that modern office machine enhances the efficiency of the secretary.
I also found out that secretaries were satisfied with their job because they are now using modern office equipment. Based on my findings, I recommended that business organizations that are still making use of obsolete gadgets should replace them with the modern office machines in order to enhance the job performance of their secretaries. I also recommended that institution of higher learning should procure this modern equipment to be used in the training prospective secretaries.
The scope of this research work is limited to some business organizations in Port-Harcourt metropolis, Rivers State.
Title page ii
Approval page iii
Dedication iv
Acknowledgement v
Abstract vii
Table of content viii
CHAPTER ONE
Introduction 1
1.1 Background of the study 1
1.2 Statement of the problem 5
1.3 Purpose of the study 6
1.4 Significance of the study 6
1.5 Limitation of the study 7
1.6 Research questions 8
1.7 Definition of terms 9
CHAPTER TWO
Review Of Related Literature 12
2.1 The impact of information Technologydevices on the job performance, efficiencyand satisfaction of secretaries. 12
2.2 Review of some information Tech. Machinein an organization. 17
2.3 The place of the secretary in the face ofthe advancement in technology. 22
2.4 Summary of literature review. 25
CHAPTER THREE
Research Methodology 27
3.1 Area of study 28
3.2 Population of study 28
3.3 Scope and sample techniques 28
3.4 Description of researcher instrument 29
3.5 Instruments of validation 30
3.6 Administration and collection of research instrument 31
3.7 Decision Rule 31
CHAPTER FOUR
Presentation and analysis of data 32
4.1 Qualifications of respondents 32
4.2 Level of working experience 33
CHAPTER FIVE
Summary, implications and problems for future study,
conclusion and recommendations 49
5.1 Summary of findings 49
5.2 Conclusion 51
5.3 Recommendations 51
5.4 Limitation of the study 53
5.5 Implication of the study 53
5.6 Problem of further studies 54
References 55
Questionnaire 58
Impact Of Information Technology On The Secretarial Profession. (n.d.). UniTopics. https://www.unitopics.com/project/material/impact-of-information-technology-on-the-secretarial-profession/
“Impact Of Information Technology On The Secretarial Profession.” UniTopics, https://www.unitopics.com/project/material/impact-of-information-technology-on-the-secretarial-profession/. Accessed 22 November 2024.
“Impact Of Information Technology On The Secretarial Profession.” UniTopics, Accessed November 22, 2024. https://www.unitopics.com/project/material/impact-of-information-technology-on-the-secretarial-profession/
Here’s a typical structure for Impact Of Information Technology On The Secretarial Profession research projects:
- The title page of Impact Of Information Technology On The Secretarial Profession should include the project title, your name, institution, and date.
- The abstract of Impact Of Information Technology On The Secretarial Profession should be a summary of around 150-250 words and should highlight the main objectives, methods, results, and conclusions.
- The introduction of Impact Of Information Technology On The Secretarial Profession should provide the background information, outline the research problem, and state the objectives and significance of the study.
- Review existing research related to Impact Of Information Technology On The Secretarial Profession, identifying gaps the study aims to fill.
- The methodology section of Impact Of Information Technology On The Secretarial Profession should describe the research design, data collection methods, and analytical techniques used.
- Present the findings of the Impact Of Information Technology On The Secretarial Profession research study using tables, charts, and graphs to illustrate key points.
- Interpret Impact Of Information Technology On The Secretarial Profession results, discussing their implications, limitations, and potential areas for future research.
- Summarize the main findings of the Impact Of Information Technology On The Secretarial Profession study and restate its significance.
- List all the sources you cited in Impact Of Information Technology On The Secretarial Profession project, following a specific citation style (e.g., APA, MLA, Chicago).