Communication As A Tool For Effective Management In The Banking Industry

A Case Study Of Union Bank Of Nigeria Plc
ABSTRACT

This work is aimed at critically examining communication as a tool for effective management in the Banking Industry. Union Bank of Nigeria Plc Eastern Area Office was used as a case study.
Literature related to the subject were reviewed. Primary and secondary data were collected through the use of questionnaire, interview and from texts, journals and the company’s records.
From the data collected and analysed, it was found among others that:
1. Face to face communication is not common between the top management and the subordinates.
2. For communication to be effective in an organization that the following factors must be observed or maintained.
a. Management must maintain good employee management relationship
b. A common language should be used for betters understanding of communication intents.
c. Subordinates views should be sought before making decision.
We therefore recommend that to be facilate instruction, the employee responsible for execution should be involved in the formulation of the problem to be solved. Management should therefore, encourage upward communication to obtain information and contribution from subordinates. Management should try to maintain good relationship with the workers in order to have effective communication in an organization.

TABLE OF CONTENTS

Title page
Approval page
Dedication
Acknowledgement
Abstract
Table of content

CHAPTER ONE:
INTRODUCTION
1.0 Background of the study
1.2 Statement of the problem
1.3 Purpose of the study
1.4 Scope of the study
1.5 Hypothesis research
1.6 Significance of the study
1.7 Definition of term
Reference

CHAPTER TWO:
LITERATURE REVIEW
2.1 Review of related literature for clear understanding and
Comprehension on communication, this chapter has sub-divided
Into followings headings
2.2 Communication channel
2.3 Communication process
2.4 Barriers to effective communication
2.5 Importance of communication in organization
2.6 Summary of literature review
Reference

CHAPTER THREE:
RESEARCH DESIGN AND METHODOLOGY
3.1 Research design
3.2 Area of the study
3.3 Population of the study
3.4 Sample and sampling procedures and techniques
3.5 Instrument of data collection
3.6 Validation of the instrument
3.7 Reliability of the instrument
3.8 Methods of data collection
3.9 Method of data analysis
Reference

CHAPTER FOUR:
DATA PRESENTATION AND ANALYSIS
4.1 Presentation and analysis of data
4.2 Testing of hypothesis
4.3 Summary of result
Reference

CHAPTER FIVE:
DISCUSSION, RECOMMENDATION AND CONCLUSION
5.1 Discussion of result findings
5.2 Conclusions
5.3 Implications of the research finding
5.4 Recommendation
5.5 Suggestion for further study
5.6 Limitation of the study
Bibliography
Appendix A and B

 

APA

Communication As A Tool For Effective Management In The Banking Industry. (n.d.). UniTopics. https://www.unitopics.com/project/material/communication-as-a-tool-for-effective-management-in-the-banking-industry/

MLA

“Communication As A Tool For Effective Management In The Banking Industry.” UniTopics, https://www.unitopics.com/project/material/communication-as-a-tool-for-effective-management-in-the-banking-industry/. Accessed 19 September 2024.

Chicago

“Communication As A Tool For Effective Management In The Banking Industry.” UniTopics, Accessed September 19, 2024. https://www.unitopics.com/project/material/communication-as-a-tool-for-effective-management-in-the-banking-industry/

WORK DETAILS

Chapters:
5
Pages:
74
Words:
8842

Here’s a typical structure for Communication As A Tool For Effective Management In The Banking Industry research projects:

  • The title page of Communication As A Tool For Effective Management In The Banking Industry should include the project title, your name, institution, and date.
  • The abstract of Communication As A Tool For Effective Management In The Banking Industry should be a summary of around 150-250 words and should highlight the main objectives, methods, results, and conclusions.
  • The introduction of Communication As A Tool For Effective Management In The Banking Industry should provide the background information, outline the research problem, and state the objectives and significance of the study.
  • Review existing research related to Communication As A Tool For Effective Management In The Banking Industry, identifying gaps the study aims to fill.
  • The methodology section of Communication As A Tool For Effective Management In The Banking Industry should describe the research design, data collection methods, and analytical techniques used.
  • Present the findings of the Communication As A Tool For Effective Management In The Banking Industry research study using tables, charts, and graphs to illustrate key points.
  • Interpret Communication As A Tool For Effective Management In The Banking Industry results, discussing their implications, limitations, and potential areas for future research.
  • Summarize the main findings of the Communication As A Tool For Effective Management In The Banking Industry study and restate its significance.
  • List all the sources you cited in Communication As A Tool For Effective Management In The Banking Industry project, following a specific citation style (e.g., APA, MLA, Chicago).